top of page

Privacy Policy

​

​Recommended Reading

Before using our Services, please read this Policy carefully to understand our practices regarding your personal information. If you have any questions or concerns, please contact us at: info@gestionnovapro.com.

2. Personal Information We Collect

We collect personal information in the following circumstances:

2.1 Information You Provide to Us

  • Contact Details: Name, email address, phone number.

  • Rental/Order Information: Details about the requested equipment, installation or rental schedule.

  • Payment Data: Credit card information or other payment methods used for our Services.

  • Communications: Any content sent through our contact forms or by email.

2.2 Information Collected Automatically

  • Technical Data: IP address, browser type, device used, pages viewed on our site, browsing duration.

  • Usage Data: Actions performed on our site (e.g., quote requests, page or document consultations).

2.3 Information from Third-Party Sources

  • External Platforms: If you interact with us via other platforms or partners (e.g., professional directories, contact management tools), we may receive some of your information, in accordance with their respective privacy policies.

3. Use of Your Personal Information

We use your personal information to:

  • Provide Our Services: Process your equipment rental requests, manage your orders, and communicate with you.

  • Personalize Your Experience: Tailor our offers and recommendations to your needs.

  • Communicate with You: Confirm your orders, send reminders, promotions, or updates about our Services.

  • Improve Our Services: Conduct internal analyses to optimize our site and offers.

  • Comply with Legal Obligations: Billing, compliance with tax laws, or any other regulatory requirement.

4. Sharing Your Information

Your personal information may be shared with:

  • Third-Party Service Providers: Payment processing, website hosting, communications platforms, or analytics services.

  • Legal Authorities: If required to comply with a legal obligation or to protect our rights, security, or that of others.

  • Partners and Distributors: In the context of project management, installations, or collaborations that require the exchange of information (always in compliance with applicable laws).

We never sell your personal information to third parties.

5. Data Storage and Security

Your personal information is stored on secure servers located either in Canada or abroad, with providers that comply with security and confidentiality standards. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on the applicable legislation, you may:

  • Access your personal information and request a copy of it.

  • Request correction of your data if there are errors or updates needed.

  • Request deletion of your data, subject to our legal obligations.

  • Object to the use of your data for direct marketing purposes.

To exercise these rights, please contact us at info@novapro.com. We will process your request as soon as possible and in accordance with the applicable laws.

7. Cookies and Similar Technologies

We use cookies and other tracking technologies to:

  • Enhance Your User Experience on our site.

  • Analyze the Performance and Use of our Services.

You can adjust your browser settings to block or delete cookies. However, some features of our site may be limited if cookies are disabled.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or to comply with new legal requirements. Any significant changes will be posted on our site, and we may notify you by email or via a notice on our homepage.

For any questions or concerns about this Privacy Policy, please contact us at info@gestionnovapro.com.

bottom of page